A roofer on a ladder inspects storm-damaged shingles while the homeowner looks on

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A stain spreading across the ceiling or shingles in the yard after a storm. Tell us what you're seeing and we'll help you reach independent roofing professionals who serve your area.

What's happening with the roof?

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After a storm, in the right order.

Once water gets past the shingles it can reach insulation, ceilings and framing. A timely repair or temporary cover limits what's affected.

  1. Stay off the roof

    Wet, damaged roofs are slippery and may not hold weight. Look from the ground.

  2. Protect the inside

    Catch drips, move valuables and keep clear of any ceiling that's bulging with water.

  3. Document it

    Photograph damage inside and out, with dates. Your insurer may ask.

  4. Compare written estimates

    Be cautious of anyone pressuring you to sign on the spot after a storm.

Protect the inside first

Don't go on the roof, especially when it's wet or windy. Focus on limiting damage indoors.

If there's fire, a gas smell or any risk to someone's safety, leave and call 911.

  1. Put a bucket under drips and move furniture and electronics away.
  2. If a ceiling is bulging with water, keep people clear of the area below.
  3. Photograph the damage inside and, from the ground, outside.
  4. Contact your insurer before permanent repairs if it's storm damage.

Before you hire.

Every provider is an independent business. A little context helps you compare estimates and choose with confidence.

After a storm

Hail and wind damage isn't always visible from the ground. A roofing professional can inspect and document it. Be cautious of anyone who pressures you to sign on the spot — take the time to compare written estimates.

Leaks travel

Water can run along rafters before it drips, so the stain on your ceiling may not be directly below the problem. That's one reason a proper inspection matters.

Questions worth asking a pro

  • Can you show me photos of the damage you found?
  • Is a repair enough, or does this area need replacement?
  • Will you provide temporary protection such as tarping if needed?
  • What's included in the written estimate — tear-off, underlayment, flashing, cleanup?
  • What warranties apply to the materials and the workmanship?
A roofer on a ladder inspects storm-damaged shingles while the homeowner looks on

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Questions about roofing.

What happens after you ask for help

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  2. Provider connections aren't active yet, so it isn't sent to a service professional for now.
  3. You're never obligated to hire anyone.
How long does a roof replacement take?

Many residential replacements take one to a few days, depending on size, weather and what's found underneath. Your roofer can give you a realistic timeline.

Should I file an insurance claim?

That's your decision. Many homeowners get an inspection and documentation first, then review their policy and deductible with their insurer.

What affects the cost of roof repair or replacement?

It depends on what's wrong, how big the job is, access, materials and local rates. Independent pros set their own prices, so ask for a written estimate — and what could change it — before work starts.

How quickly can someone come out?

It depends on your area, the time of day and how busy local pros are. Say that it's urgent when a pro contacts you, and follow the safety steps on this page in the meantime.